Acceptable Use Policy

1. Prohibited businesses and content (never allowed)

Our AI store builder refuses to create stores in these categories, and existing stores are suspended on detection:

• Child sexual abuse / exploitation material — e.g. any sexual content involving minors, CSAM, child exploitation
• Illegal goods or services — e.g. stolen goods, goods that cannot be lawfully sold, fencing
• Controlled / illegal drugs & paraphernalia — e.g. narcotics, psychoactive substances, drug paraphernalia, nitrous oxide for misuse
• Weapons, firearms, ammunition & explosives — e.g. guns, firearms, ammunition, explosives
• Counterfeit, replica or IP-infringing goods — e.g. fake designer goods, replica watches, unauthorised brand reproductions, pirated media
• Hateful, extremist or terrorism-promoting content — e.g. hate speech merchandise, extremist propaganda, terrorism financing or promotion
• Sexual services, escorting & human trafficking — e.g. escort services, prostitution, human trafficking, mail-order spouses
• Fraud, scams & deceptive schemes — e.g. phishing, fake check cashing, get-rich-quick schemes, pyramid / Ponzi schemes
• Fake documents, identities & credentials — e.g. fake IDs, forged documents, fake diplomas, fake reviews/followers
• Malware, hacking & illicit surveillance — e.g. malware, hacking services, stalkerware, unauthorised surveillance devices
• Protected wildlife & prohibited animal products — e.g. ivory, endangered species, CITES-listed products, shark fins
• Unapproved drugs, devices & miracle health claims — e.g. prescription drugs without a licence, unapproved supplements with disease claims, miracle cures, fake COVID/cancer treatments

2. Restricted businesses (allowed only with conditions)

Lawful but age-gated, licensed, or processor-sensitive. Allowed only with review and the relevant licence/age controls. You are responsible for holding any required licence and for applying lawful age verification.

• Alcohol — e.g. wine, spirits, beer
• Tobacco, nicotine & vaping products — e.g. cigarettes, e-cigarettes, vapes
• CBD & cannabis-derived products — e.g. CBD oil, hemp products
• Gambling, betting & lotteries — e.g. betting, casino, lottery
• Regulated financial services — e.g. lending, debt collection, crypto exchange
• Knives, bladed articles & weapon accessories — e.g. kitchen knives, collectible blades, pepper spray (where lawful)
• Adult (18+) products & content — e.g. adult toys, lingerie, non-illegal adult content
• Pharmacy & regulated health products — e.g. over-the-counter medicines, supplements, medical devices

3. Platform conduct

• Do not misrepresent your identity or business, or use a false name, address, or phone number to register.
• Do not send spam, run phishing, or distribute malware.
• Do not infringe intellectual property, publicity, or privacy rights.
• Do not attempt to evade fraud, risk, or suspension controls.
• Do not use our AI tools to generate content that violates Section 1.

4. Verification, payments, and payouts

Building a trial store requires only a verified email. Accepting real payments and receiving payouts requires completing your payment processor's identity verification (KYC/KYB), which verifies your legal identity, business details, address, and bank account. We may require phone verification before publishing or paying out, and may hold higher-risk signups for manual review.

5. Enforcement

Depending on severity we may refuse an AI generation, flag a store for review, restrict features, suspend a store (taking the storefront offline), terminate an account, withhold payouts pending investigation, and report unlawful activity to authorities. Unlawful content is actioned immediately and reported.

6. Reporting and appeals

• Report abuse: [email protected]
• Copyright / IP takedowns: [email protected]
• Appeal a suspension: reply to the suspension notice or email [email protected].